Training data engineers and data scientists in Spark, Delta Lake, and data engineering on Databricks
Helping companies build data pipelines and data lakes
Awards
Feb 2022 Teamwork
Apr 2021 Let the Data Decide
Mar 2021 Delta and Performance SME
Jul 2020 Teamwork
Feb 2020 Win Production Workloads with Delta Lake
Sr Staff Customer Success Engineer
Databricks
March 2019 - March 2023
Lent expertise to enterprise customers in Spark, Lakehouse, big data, analytics, and cloud technologies (AWS/Azure/GCP)
Taught certification webinars to thousands of customers in Data Engineering, Data Analytics, Platform Admin
Taught Advanced Data Engineering with Databricks at Data + AI Summit
Key technical SME for adoption of our Delta Lake product. Created GTM materials, ran workshops, built internal dashboards
Built a customer-facing analysis tool that diagnoses platform issues and suggests enterprise best practices
Developed an internal customer insights tool using ReactJS to help with forecasting, attribution, and account strategy
Improved the new product release processes and coordinated product migrations
Managed a team of Customer Success Engineers to achieve targets for enterprise clients on renewal rates, customer satisfaction, expansions, upsells, and new opportunities
Senior Consultant
AppDynamics
Apr 2017 - Mar 2019
Lead technical resource on complex enterprise IT implementation of APM (Application Performance Management) software
Cultivated deep relationships with customer stakeholders and champions - act as a trusted advisor towards both their technical and business goals
Increased adoption of the tool throughout client enterprise accounts
Developed internal tools as a side-project for creating client dashboards and data warehousing
Acted as an internal thought-leader around business analytics and browser monitoring